Learn to understand your own non-verbal impact, employ conversational skills for better connections, overcome resistance, and use influence techniques.

In this training, we turn everything around. We focus on your own non-verbal impact, the way you communicate, and how you can optimize your communication skills. This training requires a high level of reflection, so you must be willing to be open to a certain form of group coaching. The groups are intentionally kept small, between 6 to a maximum of 8 participants.

Program Overview:

This training consists of three classroom days at one of our locations. Prior to the training, a one-on-one online intake interview is conducted to capture your non-verbal profile and discuss the training objectives.

Day 1:

• Introduction to create trust and safety within the group.
• Workshop on non-verbal profiling to provide context on how your non-verbal impact is analyzed.
• Joint analysis of video footage to understand how others perceive you.
• Refresher workshop on communication and conversation techniques, challenging existing perceptions.

Day 2:

• Exploration of influence techniques, handling resistance, and the impact of personal context such as psychology, psychopathology, and substance use on non-verbal behavior.
• In-depth coverage of situational awareness and self-reflection.
• Explanation of a homework assignment.

Day 3:

• Discussion of the homework assignment.
• Refinement of learning objectives for the afternoon session (working with a training actor) to ensure focused achievement of your goals.

This training is suitable for anyone looking to increase their own non-verbal impact, better understand others, or communicate more confidently and effectively. A willingness for a high degree of self-reflection and being coached by the trainer and the group is a requirement. Additionally, this training is also part of the Non-Verbal Profiler and Investigative Interviewer training, based on our three-pillar methodology, set to launch in 2025.

General Learning Objectives:

• Gain insight into your own non-verbal impact and (un)conscious communication strategies.
• Introduction to the INSA method: Learn what behavior types reveal about your interaction needs and behavior under stress and comfort.
• Use conversation skills and interventions confidently by aligning with the unconscious perceptual world of conversation partners.
• Strengthen your own insight and overview in interactions with others.
• Understand how you come across to others and adjust accordingly.
• Knowledge about the impact of psychological and psychopathological effects on non-verbal behavior.
• Learn to handle resistance and employ influence techniques based on your personal profile.

We look forward to welcoming you to our Conversational Skills & Non-Verbal Intelligence training!

Certification:

Upon completion, you will receive a personal certificate of participation.

For Whom?

• Anyone interested in non-verbal behavior and looking to improve their skills.
• Mediators.
• Negotiators.
• Leaders and project managers.
• HR managers.
• Coaches, psychologists, therapists, and youth care professionals.
• Integrity and compliance officers, risk managers.
• Police and justice personnel.
• Private investigators.
• Occupational and insurance doctors.
• Other professionals looking to enhance their effectiveness in dealing with others.

• January 15, 16 and January 31, 2025
•  March 26, 27 and April 11, 2025
• September 17, 18 and October 10, 2025
• November 12, 13 and December 3, 2025

Location:
President Kennedylaan 19, The Hague, or Koninginnegracht 19, The Hague

€1695- excluding VAT